Meridian Health
Patient-centered healthcare site
An informational clinic website built to reassure visitors quickly while guiding them toward appointments, answers, and services.
Goals
Project goals
Reduce uncertainty for patients, simplify appointment requests, and present services and providers with clarity and warmth.
Core pages
Core pages and structure
Homepage, services overview, provider bios, insurance and forms, FAQ, contact, and appointment request page.
Feature notes
Feature notes and requirements
Service finder, provider highlights, pre-visit checklist, map and hours module, and urgent callout patterns for time-sensitive needs.
Delivery guidance
Use plain language, high contrast, and clearly labeled contact actions throughout the interface. Documentation should spell out accessibility expectations, legal review checkpoints, and fallback contact options in case online scheduling is unavailable.